Review for Quiz 5

Chapter 9   Building a cohesive group

Cohesive groups are a matter of getting to know group members and  making personal connections.

The several elements of feeling successful.

How feeling connected by being interested in others is achieved.

Suggested ways to make group members feel valued.

Suggested ways of making members feel supported.

Indications that a member may be trustworthy.

Groupthink.

Ch 10 Managing Conflict

The advantages of a different approach to conflict.

Conflict in the task dimension.

Conflict in the social dimension.

Common myths about conflict.

Advantages of conflict.

Procedural conflict vs. substantive conflict.

Interpersonal conflict.

Forgiveness as a decision.